We aim to process and despatch orders within 24 hours. Orders placed over the weekend will be processed and dispatched on Monday or the next working day.
Royal Mail 48 (2-3 working days) - FREE
Royal Mail 1st Class (1-2 working Days) - £2.99
Royal Mail Special delivery 1pm (excluding Saturdays, Sundays & public holidays) - £6.95
UK Collect in store - FREE
Email to request European & International Delivery firstname.lastname@example.org
IRELAND - Airsure/Airmail £7
EUROPE - Royal Mail signed for Airsure/Airmail £7
US and Canada - Royal Mail signed for Airsure/Airmail £15
The cutoff time for next day is 1:00pm Royal Mail collects from our business at 3:30pm every weekday, if we can, we will try and squeeze in any late orders.
If an item is unsuitable you can return it to us (unused) for a refund or exchange.
Please use this web link to generate a free returns label (for UK use only)
Shoes will be closely examined for signs of wear. Please email or call us for a free returns label. Please securely repackage any returns, complete your returns form, attach it to the parcel with the freepost label showing and take it to your local post office branch. Please make sure you obtain proof of posting.
You have 14 days from the day your receive your items to send them back for a refund. Beyond 14 days we will only accept an exchange. Please call the shop on 0161 428 8612 before posting back anything you have had for more than 14 days unless you are returning the item for an exchange.
We can accept all exchanges/refunds in our store in Cheadle.
With respect to some larger/heavier Items we reserve the right to use an alternative courier for both delivery and returns.
If an item is returned for an exchange or refund please follow these guidelines:
Not affecting statutory rights.